STATUS: INBOX ZERO / CALENDAR SYNCED / 3 AUTOMATIONS LIVE

I don't just support the business. I run its operating system.

I'm Vanessa — an Executive Assistant and data scientist who pairs eight years of EA craft with AI tooling, so the founders I work with never have to think twice about what's running in the background.

Let's talk → See how I work
How I work

Judgment where it matters. Automation everywhere else.

The EA role hasn't gotten smaller with AI, it's gotten more leveraged. I use that leverage to run more surface area without dropping the details that actually need a human eye.

01 · JUDGMENT

What stays human

The calls only someone who knows the business should make.

  • Inbox & calendar triage
  • Vendor & contract negotiation
  • Executive prioritization
  • Crisis & escalation handling
02 · AUTOMATION

What I build

Systems that do the repeatable work without me in the loop.

  • Customer.io lifecycle builds
  • Workflow & task automation
  • Reporting & dashboards
  • AI-assisted content & ops
03 · INFRASTRUCTURE

What I maintain

The unglamorous layer that keeps everything else from breaking.

  • Domains & subscriptions
  • Social & ad accounts
  • Business ops & documentation
  • Tooling & access audits
Selected work

Systems I've built and run

A few examples of the kind of work that usually happens quietly, off to the side of the founder's calendar.

INBOX OPS

Rules-based triage layer for a 200+ email/day inbox

Built a tiered triage system combining Gmail filters, labels, and an AI drafting pass that pre-sorts by urgency and drafts first-pass replies for recurring request types. Cut the founder's active inbox time to a fixed 15-minute window, twice a day.

Gmail APIAI-assisted draftingRules engine
CALENDAR OPS

Cross-timezone scheduling logic

Designed a calendar orchestration system that auto-resolves conflicts across three timezones, applies standing buffer rules around deep-work blocks, and routes meeting requests through a pre-set priority ladder before they ever hit the founder's calendar.

Calendar APIAutomation logicBuffer rules
DECISION OPS

Structured intake system for founder decisions

Replaced ad-hoc Slack pings with a lightweight intake queue that scores incoming requests by urgency and reversibility, batches the low-stakes ones for weekly review, and only interrupts the founder for the handful that actually need it.

Scoring logicAsync workflowsPrioritization
Background

Eight years of EA work, built on a data science foundation

I didn't come to executive support from admin work. I came to it from data — which is why I default to building systems instead of just clearing tasks.

EARLY CAREER

Customer support to technical support

Started in customer support and moved into technical support, learning how systems break and how to explain them clearly, the foundation for everything that came after.

TRANSITION

Into executive support

Moved into EA work to apply that same systems thinking directly to how founders and executives operate day to day.

PRESENT

AI-augmented EA

Now I run inbox, calendar, vendor, and ops management for founders — layering in automation and AI tooling wherever it removes friction without removing judgment.

Outside the inbox

The same discipline, pointed elsewhere

The habits that make me good at this job didn't start in an inbox.

20+
Countries, solo

Six years of solo travel, planning every logistic of my own trips.

6:27
Freediving PB

Competitive static apnea. Composure under constraint, on purpose.

X-T30
Wildlife & street photography

Shooting birds and street life as @films.vjy on Instagram.

100%
Plant-based

Fully plant-based living, run with the same intention as everything else.

Get in touch

Want this running in your business?

If you need someone who can hold the calendar, the inbox, and the systems underneath both — let's talk.